Privacy Policy

1. Introduction

   1. Protection of personal data is very important to us and we take it very seriously. This Privacy policy conducts the principles that are being followed by ixfi to ensure your Personally Identifiable Information’s safety and what measures are taken, who has access to it and what it is used for. 

   2. You will be asked to confirm that you have read this Privacy Policy and understand the terms according to which ixfi shall process your personal data. 

   3. Like most companies, ixfi collects data when you use our App visit our website or use our services. If you want to buy our service from our websites or to get more information about it, then sharing your personal data with us is necessary.

   4. We process personal data in compliance with applicable personal data protection laws, including the Regulation of the European Parliament and the Council (EU) 2016/679 (“GDPR”) as well as the Personal Data Protection Act of Estonia.

   5. ixfi respects your right to control your privacy. It is important for us that you can exercise your rights. Below you will find details on how to do this.

   6. Please be aware that we can update our Privacy Policy and in that case we will notify you about the amendments.[a]

   7. The purpose of this Privacy Policy is to inform You about the following:

      1. who is responsible for the protection of your information;

      2. the types of Personal Information we may collect about You and how they may be used;

      3. the sources from which we gather information about you;

      4. our use of information regarding IP addresses;

      5. any disclosure of the Personal Information to third parties;

      6. your ability to correct, update and delete your Personal Information; and

      7. the security measures we have in place to prevent the loss, misuse, or alteration of the Personal Information under our control.

2. Terms and definitions

   1. Data subject: Identified or identifiable natural person whose data is processed;

   2. Personal data: Any information concerning an identified or identifiable natural person (“data subject”); identifiable natural person means a person who can be identified directly or indirectly, in particular on the basis of identifying attribute, including name, personal identification code, location information, network identifier, or on the basis of one or more physical, physiological, genetic, mental, economic, cultural or social characteristics of the natural person;

   3. Processing of personal data: Automated or non-automated operation or set of operations, including collection, documentation, organizing, structuring, storing, customizing and modifying, querying, reading, using, transferring, distributing, or making otherwise available, joining or combining, restricting, deleting or destructing of personal data or set of them;

   4. Profile analysis: Any automated processing of personal data involving the use of personal data for the assessment of certain personal aspects of the natural person. In particular, for analyzing or forecasting aspects related to the performance, financial situation, health, personal preferences, interests, reliability, behaviour, location or movement of the natural person concerned;

   5. Controller: Natural or legal person, public entity, agency or other body which alone or in cooperation with others determines the objectives and means of the processing of personal data; if the objectives and means of such processing are determined in the law of the Union or the Member State, the specific criteria for the Responsible Processor or for assigning the one may be established in the law of the Union or the Member State;

   6. Processor: Natural or legal person, public entity, agency or other body processing personal data on behalf of the controller;

   7. Set of data: Any organized set of personal data from which data can be derived on the basis of certain criteria, regardless of whether the set of data is functionally or geographically centralized, decentralized or distributed;

   8. Recipient: Natural or legal person, public entity, agency or other body to whom personal data is disclosed, whether or not it is a third party. The public entities which can obtain personal data as a result of specific inquiry in accordance with the law of the Union or the Member State, are not deemed to be recipients; these public entities process such data in accordance with applicable data protection standards in the basis of the processing purposes;

   9. Third party: Natural or legal person, public entity, agency or body, excluding the Data Subject, Controller, Processor and persons who can process personal data under the direct responsibility of the Controller or Processor;

   10. “Consent” of the data subject: Voluntary, specific, conscious and unambiguous statement by which the Data Subject in the form of an application or by explicit consent, agrees with the processing of his/her personal data.

3. Data controller

   1. The controller for your personal information is Chainsolutions OÜ, registry code 14894188; address: Roseni street 12-85, 10111, Estonia, email address: support@ixfi.com

   2. Should you have any questions about how we process your Personal Information, or should You wish to exercise any of your rights as a data subject, You can contact us, using the contact details provided above.

4. Categories [b]of personal data and purposes for processing 

   1. ixfi may collect the following information about you upon signing up for an account:

      1.  Email address;

      2.  name;

      3.  date of birth;

      4.  nationality;

      5.  country code;

      6.  gender;

      7.  home address;

      8.  password.

   2. The legal basis for processing the personal data is listed in section 4.1. is Article 6(1)(b) in the GDPR or Article 6(1)(f) in the GDPR. 

   3. ixfi may collect the following information to carry out the KYC/AML procedure:

      1. passport;

      2.  driver’s license;

      3.  national identity card;

      4.  state ID card;

      5.  tax ID number;

      6.  passport number;

      7.  information about Your visa;

      8.  proof of Your address;

      9.  declaration about sources of funds and/or sources of wealth;

      10. any other information which ixfi is required to ask from You based on applicable AML-related legal acts.

   4. The legal basis for processing the personal data in section 4.3. is Article 6(1)(c) in the GDPR or Article 6(1)(f) in the GDPR (the legitimate interest of ixfi to reduce risks related to its customer relations). 

5. Log Data

   1. We collect information that your browser sends whenever you visit our Service (hereinafter „Log Data“) The purpose of collecting log data is to examine, if necessary, any incidents regarding your account.

   2. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

6. Disclosure of personal data

   1. We do not sell, trade, or otherwise transfer to outside parties your personally personal data unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you. Those parties will sign a confidentiality agreement before personal data is disclosed to them. 

   2. The third party includes [d]our KYC partner and Crypto-Fiat partner, who will have the necessary KYC information. 

   3. When ixfi discloses personal data to third parties, ixfi does this only if there exists a suitable legal basis for the disclosure. ixfi ensures that all relevant data protection related legal acts are complied with.

   4. In certain cases, ixfi discloses your personal data to its co-operation partners who are acting as data processors for ixfi and partner service provider CryptoCoinPro. These can be co-operation partners who are offering accounting, IT support, marketing or other services to ixfi. 

   5. ixfi has entered into data processing agreements with all data processors. The data processing agreements comply with Article 28(3) in the GDPR. [e]

   6. With any questions regarding your information please contact support@ixfi.com.

7. Your rights as a data subject

   1. You have the following rights as a data subject, considering the relevant conditions stipulated in applicable data protection laws:

      1. right to access – your right to obtain from ixfi a confirmation as to whether or not Personal Information concerning You is being processed, and, where that is the case, access to the Personal Information;

      2. right to the erasure of your Personal Information (“right to be forgotten”);

      3. right to the correction of any inaccurate Personal Information;

      4. right to the restriction of our processing of your Personal Information;

      5. right to data portability;

      6. right to object to the processing of your Personal Information, including, but not only, to data processing for marketing purposes;

      7. right to withdraw your consent for data processing, in cases where the legal basis for the processing of your Personal Information is your consent.

   2. You can exercise the above mentioned rights by sending an email to us at: support@ixfi.com.

   3. You may also request the deletion of your Account and Personal Information by sending an email to us at: support@ixfi.com. ixfi will accept your request only when this is not inconsistent with its legal and regulatory obligations.

   4. In addition to the above, you have the right to file a claim with your local supervisory authority or with a competent court, if You believe that ixfi has infringed your rights as a data subject. Information and contact details about local supervisory authorities can be found here: https://edpb.europa.eu/about-edpb/board/members_en. 

8. Security of personal data

   1. ixfi aims to protect the security of your information as much as we aim to protect our information and network. ixfi has implemented appropriate organizational and technical measures to ensure the safety of your personal data.

9. Accessing or correcting your Personal Information

   1. You can access and change any Personally Identifiable Information we store through your “My Account” page or by contacting support@ixfi.com.

10. Amendments to the Privacy Policy

   1. ixfi may make amendments to this Privacy Policy from time to time. When ixfi makes amendments to this Privacy Policy, ixfi shall notify you of the amendments. You will be asked to confirm that you have read and that you accept the amendments which have been made to the Privacy Policy.